Privacy policy

At Pillow Time, we highly value and prioritise the protection of your privacy. This Privacy Policy explains how we gather, utilise, reveal, and safeguard your personal information when you visit our website or utilise our services. Kindly take a moment to carefully review this Privacy Policy to comprehend our procedures concerning your personal data.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect and process personal information exclusively for the purposes specified in this Privacy Policy. The types of personal information we might collect consist of:

Information You Provide

We collect information that you willingly provide to us when using our services or contacting us through the communication channels available on our website. This information may include:

  • Your name
  • Email address
  • Phone number
  • Any additional information voluntarily provided in your messages

Information Automatically Collected

Additionally, we may automatically collect specific information when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring/exit pages

How We Use Your Information

We employ your personal information for the following purposes:

  • To respond to your inquiries and furnish information about our services.
  • To enhance our website and services based on the feedback received.
  • To fulfil legal obligations and resolve disputes.
  • To prevent and address technical issues.

Sharing Your Information

We do not sell, lease, or trade your personal information to third parties. However, we might share your information with third parties only in these circumstances:

  • With your explicit consent.
  • To comply with legal obligations, such as responding to legal requests or preventing fraud.
  • With trusted third-party service providers who assist in operating our website and providing services, subject to stringent confidentiality obligations.

Security

We are dedicated to safeguarding your personal information and have implemented suitable technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.

Cookies

Our website may utilise cookies and comparable technologies to enhance your browsing experience. You can manage your cookie preferences through your web browser settings.

Your Rights

You have the following rights concerning your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to any inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal information.
  • Object: You may object to the processing of your personal information.
  • Data Portability: You may request the transfer of your personal information to another party.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect alterations in our practices or for other operational, legal, or regulatory reasons. We will inform you of any changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Effective Date: September 18, 2023